Report a problem to the city (pothole, light, trash)

What it’s for

The City of Ottumwa has an online form called “Report a Concern” to flag things the city should fix: a pothole, a streetlight that’s out, piled-up trash or debris, a water leak, fallen branches and more.

This is not for emergencies. If there’s a fire, a crime in progress or someone in danger, call 911.

How to report online

1. Open the Report a Concern form (link below).
2. Choose the type of problem (street, lights, trash, water, etc.).
3. Enter the exact address or location — the more specific, the faster it gets fixed.
4. Describe the problem in a few words. If you can, add a photo.
5. Leave your phone or email if you want an update when it’s resolved (optional).

By phone

If you’d rather talk to someone, call City Hall:

• Phone: 641-683-0600
• Hours: Monday–Friday, 8:00 am – 4:30 pm
• Address: 105 E Third St, Ottumwa, IA 52501

Tips

• Save the report number if the system gives you one.
• For an urgent water or sewer problem, call rather than only using the form.